This Is Probably One Of The Best Customer Service Conversation I Ever Read!
When a customer complains over a certain product he or she bought online, it usually starts in a bad note. This one is different though.
When this customer ordered an "educational" book from Amazon and it didn't arrived on the expected date, he immediately asked for help via chat support. Just like any chat support conversation, it started with the usual greetings and the customer service rep telling his or her name. This one is very special though.
When the chat support rep said that his name is THOR, the customer asks if he can play as Odin (Thor's father). From that moment, the complexion of the conversation instantly changed and the rest is just pure awesomeness. Read it below:
In case you have trouble reading the text via the image above, here's the complete conversation:
Me: Tracking shows delivered but shipment not receivedIt seems like both guys are fans of THOR and the Avengers, no?
Amazon: Warmest greetings [...] my name is Thor.
Me: Greetings, Thor. Can I be Odin?
Amazon: Odin, Father, How art thy doing on this here fine day?
Me: Thor, my son. Agony raises upon my life.
Amazon: This is outrageous! Who dares defy The All Father Odin! What has occurred to cause this agony?
Me: I'm afraid the book I ordered to defeat our enemies has been misplaced. How can we keep Valhalla intact without our sacred book?
Amazon: This is blasphemy! Wherever this book has been taken to, I shall make it my duty to get it back to you! I fear it is Loki but I dare not blame him for such things. I shall have your fortune returned to you and thereafter we can create a new quest in order to get the book back to you.
Me: Very well my son.
Amazon: Allow me some time to round up my allies and complete this my father.
Me: Do it for me Thor, but most importantly do it for the mortals whose destiny (and grades) rely on this book.
Amazon: Alas, the treasure has been returned to you. You now need to reinstate your book into your archive so that you may yet receive it soon. I shall have the Valkyrie deliver it to you as fast as their wings can move.
Me: Ok so roleplay aside I have my money back and reorder the book?
Amazon: haha yes I have refunded you and you need to reorder the book.
Amazon: Have you placed the order
Me: Let me do that
Amazon: Okay let me edit it for you [...] that good?
Me: Wow hooking me up for one day delivery? Sweet!
Amazon: Haha yea man gotta get your book asap!
Me: I've heard Amazon has great customer service and this just proves it! thanks man
Amazon: No problem, is there any other issue or question that I can help you with?
Me: Nah that was it. Really appreciate it
Amazon: Anytime bro. Have a great day. Goodbye Odin
Me: Bye my son.